How we work.
From the first call to day-to-day operations. At every step, you know what comes next.
Process
-
Call
30 minutes. We work out whether we are a good fit.
-
Plan
Features, architecture and price. In writing, after one week.
-
Build
In two-week steps. After each one, you see where things stand.
-
Acceptance
You check, we hand over code and documentation.
-
Operations
We stay on, at one of three levels.
Operations
-
Operations only
For websites and applications that rarely change.
- Hosting in Germany
- HTTPS and certificates
- Availability monitoring
- Security updates for the server
Response to critical incidents 3 working days
-
Operations & maintenance
For applications in continuous use. The right level for most.
- Everything in “Operations only”
- Application updates
- Daily backups
- Hardening of server and application
Response to critical incidents 1 working day
-
Active support
For systems where every security gap is closed at once.
- Everything in “Operations & maintenance”
- Emergency updates for security gaps
- A fixed contact person
- Small changes every month
Response to critical incidents the same working day
Code and handover
If you want, we hand over code, documentation and access to your team or your provider. The contract sets out exactly what is handed over.
Prices
There is no price list, because projects are too different. You get the price in writing with the plan, before anything starts.
Frequently asked questions
How often do we see progress?
Every two weeks, in a test environment where you can click through it yourself.
What if requirements change?
Then we adjust the plan. We estimate anything new beforehand, and you approve it.
Can we take over operations ourselves later?
Yes. We hand over access, backups and documentation to your IT.
Do you work for private individuals?
No, only for companies, institutes and founding teams.
Tell us what you are planning.
30 minutes on the phone. After that, you know whether we are a good fit.
